April 14, 2024 at 06:35PM
OpenTable faced backlash for revealing members’ names and profile pictures in past anonymous restaurant reviews. After user feedback, the decision was reversed, and old reviews will remain anonymous. However, new reviews will include first names and profile pictures, aiming to increase transparency in restaurant reviews. The new policy’s implementation date is pending.
From the meeting notes, it is clear that OpenTable faced backlash from members for a recent decision to display their first names and profile pictures in past anonymous reviews. This move was seen as a breach of privacy, especially for those who had left negative reviews under the assumption of remaining anonymous. After receiving feedback, OpenTable has reversed this decision and old reviews will remain anonymous. However, going forward, new reviews will include a member’s first name and profile picture. OpenTable has stated that this change is aimed at increasing transparency in their restaurant reviews program. It is also important to note that the implementation of the new policy, initially scheduled for May 22nd, has been delayed with no specific timeframe provided. Users are encouraged to review their profiles before the new policy goes into effect to ensure their desired first name and profile picture are reflected.