April 15, 2024 at 07:45AM
Microsoft has removed the compatibility hold on Windows 11 updates for systems with Intel Smart Sound Technology (SST) audio drivers and Intel 11th Gen Core processors. The issue was resolved by updating to Intel SST driver versions 10.30.00.5714 or 10.29.00.5714. Admins can deploy new drivers via Windows Update for Business, Intune, or Autopatch.
From the meeting notes, the key points are:
1. Microsoft has lifted the compatibility hold that was blocking Windows 10 users from updating to Windows 11 on systems with Intel Smart Sound Technology (SST) audio drivers and Intel 11th Gen Core processors.
2. An issue with certain versions of drivers for Intel Smart Sound Technology (SST) on Intel 11th Gen Core processors and Windows 11 was causing blue screen errors.
3. Intel has developed and released SST driver versions 10.30.00.5714 or 10.29.00.5714, resolving the issue. Microsoft has now lifted the update blocks after adding the fixed audio drivers to Windows Update.
4. IT admins can use Windows Update for Business, Intune, or Autopatch to deploy the new Intel SST audio drivers and remove the update blocks on affected endpoints.
5. After updating to a compatible driver version, it may take up to 48 hours before the Windows 11 upgrade is offered. Microsoft recommends not attempting a manual upgrade until necessary driver updates are performed.
6. Microsoft began force-installing Windows 11 23H2 in February on eligible devices that have reached or are very close to their end-of-service date.
These takeaways summarize the main points from the meeting notes, providing clear and concise information for further action or consideration.