May 1, 2024 at 11:12AM
Qantas has addressed its app stability after a data breach resulted in customers’ boarding passes being accessible to others. The airline assured that no financial information was shared and maintained that the incident was a technology issue, not a cybersecurity breach. Users are urged to be cautious of potential social media scams.
From the meeting notes, the key takeaways are:
– Qantas airline’s mobile app experienced a data breach resulting in customers’ boarding passes, airline points, and personal information being displayed to other users.
– The airline attributed this issue to a technology problem related to recent system changes rather than a cybersecurity breach.
– Qantas clarified that no financial information was shared with other customers and the displayed airline points were not usable or transferable.
– The airline has processes in place to prevent fraudulent use of boarding passes and has not received reports of such incidents occurring.
– Qantas issued an apology to affected customers and assured them that the app issue has been resolved.
– Customers were urged to be vigilant for potential social media scams targeting those affected by the app issue.
– Users of the Qantas app were advised to reauthenticate into their frequent flyer account within the app.
These takeaways provide a clear understanding of the situation at hand and highlight the key points raised in the meeting notes regarding the Qantas app data breach.