Dell customer order database of ’49M records’ stolen, now up for sale on dark web

Dell customer order database of '49M records' stolen, now up for sale on dark web

May 9, 2024 at 02:07PM

Dell confirmed a data breach on one of its portals, with information stolen from 49 million records now for sale on the dark web. The stolen data includes customer names, addresses, and Dell equipment details, but not payment info. Dell is undertaking an investigation and taking steps to protect customer information.

Based on the meeting notes, the key takeaways are:

1. Dell has confirmed that customer data and order information has been stolen from one of its portals and is now up for sale on the dark web.
2. The stolen data includes customers’ names, addresses, and details about their Dell equipment, but does not include sensitive information like payment details, email addresses, or telephone numbers.
3. The stolen data is said to cover purchases made between 2017 and 2024, and the database includes columns such as service tag, items, date, country, warranty, organization name, address, city, province, postal code, customer code, and order number.
4. Dell has taken steps to contain the damage, notified law enforcement, and hired a third-party forensic firm to investigate the breach.
5. Dell believes there is not a significant risk to customers given the type of information involved, but is taking proactive steps to notify them as appropriate.
6. The meeting notes also mentioned previous incidents of data breaches at Dell, including one in 2018 when the network was infiltrated and customer passwords were reset.

These are the main points to be conveyed from the meeting notes. If you need any further information, feel free to ask.

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