May 24, 2024 at 02:05PM
After a 24-hour outage, Microsoft’s Bing, Copilot, and Copilot in Windows services are now back online worldwide without an identified cause. Primarily impacting Asia and Europe, the outage displayed error messages and affected DuckDuckGo, leading to widespread disruption. Microsoft progressively restored services and confirmed full recovery as of 1:30 PM EST. BleepingComputer’s inquiries remain unanswered.
Based on the meeting notes provided, the key takeaways are:
– Microsoft’s Bing, Copilot, and Copilot in Windows services experienced a 24-hour outage, mainly affecting users in Asia and Europe.
– The outage started around 3 AM EST on Thursday and caused issues such as blank pages, 429 HTTP code errors, and an error message on DuckDuckGo, which uses Bing AI.
– Microsoft shared updates throughout the day, initially indicating they were working to find the cause of the issue. Later, they switched requests to alternative service components to expedite recovery.
– Services started returning slowly, with DuckDuckGo being the first to work again, followed by partial recovery of Bing.com and Copilot.
– Microsoft’s telemetry data showed a steady recovery, with ongoing investigations to determine the root cause. Some users outside the United States reported ongoing issues with Copilot.
– Microsoft announced that Bing and Copilot services were fully restored at approximately 1:30 PM EST today, and BleepingComputer confirmed the restoration in their own tests.
– Android, iOS, and Windows apps, which also had issues, started working again.
– BleepingComputer contacted Microsoft with questions about the root cause of the outage but has not received a reply at this time.
These are the major points to highlight from the meeting notes.