May 30, 2024 at 06:38AM
MSPs emphasize cybersecurity as their top concern in today’s market, struggling to keep up with evolving threats. The shortage of skilled security analysts and the use of stolen credentials by cybercriminals pose significant risks. MSPs face challenges in providing 24/7 security services, with smaller MSPs particularly vulnerable. Partnering with MDR providers is recommended to enhance security capabilities.
Key takeaways from the meeting notes are as follows:
– Cybersecurity is the top concern for Managed Service Partners (MSPs) in staying competitive in the market.
– The main challenges reported by MSPs are related to cybersecurity, including staying on top of security technologies, employing additional security analysts, and maintaining awareness of the latest threats.
– The shortage of in-house security talent is perceived as the biggest risk to both MSPs and their customers.
– The use of stolen access data and credentials, often purchased on the dark web, to launch attacks is a significant threat, with nearly a third of all ransomware attacks last year beginning as a result of miscreants acquiring login credentials.
– Cybercriminals are increasingly using valid credentials as a method to launch attacks, with a rise in credential abuse being noted as a significant trend.
– Choosing partners that offer fully featured tools and services, as well as selecting a managed detection and response (MDR) partner, can help MSPs, especially smaller ones, keep up with customers’ growing demands for infosec expertise.
These takeaways highlight the critical importance of cybersecurity for MSPs and the challenges they face in addressing the evolving cyber threat landscape.