Microsoft Says Azure Outage Caused by DDoS Attack Response

Microsoft Says Azure Outage Caused by DDoS Attack Response

July 31, 2024 at 09:08AM

Microsoft’s response to a DDoS attack caused outages for Azure services affecting numerous customers. The 10-hour outage impacted various organizations, including water utilities and banks. Microsoft attributed the issue to an unexpected usage spike and an implementation bug in its defense mechanisms. The company has committed to publishing a review of the incident.

From the meeting notes, the key takeaways are:

1. Microsoft’s response to a distributed denial-of-service (DDoS) attack resulted in Azure service outages impacting a “subset of customers.”
2. The outage lasted roughly 10 hours and impacted water utilities, courts, banks, and other organizations.
3. An unexpected spike in usage led to performance issues with Azure Front Door and Azure Content Delivery Network components.
4. An implementation bug in defense mechanisms caused the impact of the DDoS attack to be amplified rather than mitigated.
5. Microsoft plans to publish a preliminary incident review within 72 hours and a more detailed review within two weeks.
6. The responsible party behind the DDoS attack on Microsoft services is unclear, and it’s suggested that multiple hacktivist groups may attempt to take credit for it.
7. The DDoS attack incident comes shortly after a bad update rolled out by cybersecurity firm CrowdStrike disrupted millions of computers worldwide, resulting in lawsuits and significant losses for major customers.

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