August 5, 2024 at 08:41AM
CrowdStrike rejects Delta’s claims of gross negligence leading to IT outage. They reiterate their apology, offer support, and criticize Delta’s litigation threat. Delta also considers litigation against Microsoft. Majority of CrowdStrike customers recovered, but lingering issues persist. CrowdStrike faces declining share price and a lawsuit over update rollout. They assert the case lacks merit.
From the meeting notes, it appears that CrowdStrike has expressed disappointment and rejected claims made by Delta and its lawyers regarding their alleged negligence in the global IT outage. The vendor reiterated its apology and offered proactive support to Delta after the incident. CrowdStrike’s lawyer further asserted that Delta’s public threat of litigation was distracting and suggested that Delta’s approach be reconsidered for cooperation in finding a resolution.
Furthermore, Delta had also been reported to be considering potential legal action against Microsoft following the incident. The majority of CrowdStrike’s customers have recovered, but the company is facing challenges such as declining share prices and a federal lawsuit alleging insufficient precautions regarding updates contributed to the global outages.
In summary, the meeting notes highlight the ongoing dispute between CrowdStrike and Delta, along with the lawsuits and challenges being faced by CrowdStrike in the aftermath of the IT outage.