September 19, 2024 at 12:19PM
Germany’s Federal Office for Information Security reports 1 in 10 German organizations affected by CrowdStrike’s July outage are dropping their current vendor’s products. 4% have already abandoned solutions, with another 6% planning to do so. Despite potential business impacts, the incident hasn’t hurt CrowdStrike much yet. The findings are from a report examining 311 affected organizations in Germany, highlighting the need for improved incident response plans and cybersecurity measures. The report also revealed that CrowdStrike customers are more inclined to install updates more regularly, despite the speed of updates not being a relevant factor in this case. The BSI emphasized the importance of enhancing cybersecurity to better protect against outages or targeted attacks. The July outage affected organizations across various industries worldwide, prompting the US House Homeland Security Committee to investigate.
From the meeting notes, it is clear that the CrowdStrike outage in July has had significant impacts on organizations in Germany. The report reveals that one in ten organizations affected are dropping their current vendor’s products, with 4% already having abandoned their existing solutions and another 6% planning to do so in the near future.
Furthermore, one in five organizations will change the selection criteria when it comes to reviewing which security vendor gets their business.
Despite this, it seems the fiasco hasn’t hurt CrowdStrike much yet. The findings come from a report examining the experiences of 311 affected organizations in Germany, with most learning about the issues from social media rather than CrowdStrike itself.
The outage led to temporary downtime for 48% of the surveyed organizations, with an average of ten hours of downtime. This impacted their collaboration with customers and even led some organizations to avoid addressing the topic altogether.
In response to the incident, the majority of respondents (66%) said they will improve their incident response plans, despite considering events like these as unavoidable.
Furthermore, the report highlighted a focus on CrowdStrike customers’ attitude towards applying security updates post-breakdown, with more than half expressing the desire to install updates more regularly.
The BSI president emphasized the need for collaboration among software manufacturers to improve the quality of software and software updates, as well as the importance of IT emergency concepts in crisis preparedness.
Finally, it’s noted that the July outage impacted organizations across multiple industries worldwide, and the US House Homeland Security Committee is set to address the issue in an upcoming hearing.
Overall, the report provides a meaningful picture of the mood for affected companies in Germany and emphasizes the critical importance of improving cybersecurity to avoid similar incidents in the future.