September 20, 2024 at 05:31AM
High-end British department store, Harvey Nichols, notifies customers of a recent cyberattack exposing their name, company, phone number, email, and home addresses. The breach, identified on September 16, did not involve passwords or financial information. With limited details provided, customers are cautioned of potential phishing attacks and advised to report suspicious activity and communications. Harvey Nichols apologized to affected individuals and emphasized its enhanced security measures. The Information Commissioner’s Office is assessing the incident.
Summary of Meeting Notes:
– Harvey Nichols, a high-end British department store, has experienced a recent cyberattack resulting in the exposure of customer data, including names, company names, phone numbers, email and home addresses.
– No sensitive data like passwords or financial information is believed to have been affected.
– The breach was discovered on September 16, and customers are being notified about the incident.
– It is unclear when the attackers initially gained access to the network and whether ransomware was involved in the attack.
– There is frustration among customers about the lack of information available through official channels and website regarding the breach.
– Harvey Nichols emphasizes that the issue allowing the attack has been resolved and that they are working with cybersecurity experts to ensure security going forward.
– Customers are alerted to the possibility of their exposed data being used in targeted phishing attacks and are advised to be vigilant of any suspicious emails or fraudulent activity.
– Harvey Nichols explicitly apologizes to affected individuals and assures them of their commitment to data security, including regular security testing of their website and loyalty app.
– The incident has been reported to the Information Commissioner’s Office, with the National Crime Agency indicating they were not made aware of it yet.
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