Google Pay alarms users with accidental ‘new card’ added emails

Google Pay alarms users with accidental ‘new card’ added emails

October 6, 2024 at 11:50AM

Google Pay users were alarmed this week by unexpected emails notifying them of a “new card” added to their account. The outdated or expired nature of the mentioned card heightened confusion. Concerned users sought clarity on social media and support forums, prompting Google to confirm the emails as accidental, with no breach or compromise. Users were advised to regularly review their payment methods.

Based on the meeting notes, it appears that several Google Pay users received unexpected emails stating that a new card had been added to their accounts, causing panic and concern. Many users reported that the referenced payment card was actually old and expired, which added to the confusion. Concerned users took to social media and Google’s support forums to seek clarification and express their worries, with some even suspecting a security breach. However, Google later sent out a clarification email, acknowledging the error and confirming that there was no unauthorized access or compromise of user information. The email emphasized that impacted users do not need to take any action and can safely disregard the previous email notifications. As a best practice, it is recommended for users to regularly review their payment methods and transactions listed under their Google Accounts and similar digital wallet products.

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