UnitedHealth says data of 100 million stolen in Change Healthcare hack

UnitedHealth says data of 100 million stolen in Change Healthcare hack

October 24, 2024 at 11:57PM

UnitedHealth confirmed a ransomware attack on Change Healthcare exposed personal information of over 100 million individuals, making it the largest healthcare data breach in recent years. The attack, attributed to the BlackCat group, caused significant operational disruption and resulted in an estimated $2.45 billion in losses for UnitedHealth.

### Meeting Takeaways: UnitedHealth and Change Healthcare Ransomware Attack

1. **Data Breach Confirmation**:
– UnitedHealth confirmed that over **100 million individuals** had their personal information and healthcare data compromised in the **Change Healthcare ransomware attack**, making it the largest healthcare data breach in recent years.

2. **Initial Warnings**:
– CEO Andrew Witty indicated in May that “maybe a third” of Americans’ health data might have been exposed during a congressional hearing, emphasizing the scale of the breach.

3. **Official Notification**:
– The U.S. Department of Health and Human Services updated its breach portal, officially stating that **100 million** individual notifications were sent in regards to the breach.

4. **Scope of Stolen Data**:
– The breach involved a vast amount of sensitive data, including:
– Health insurance information (e.g., plan details, member IDs).
– Health information (e.g., medical records, diagnoses).
– Billing and payment information (e.g., claims, financial details).
– Other personal data (e.g., Social Security numbers, driver’s licenses).

5. **Ransomware Attack Details**:
– The attack occurred in **February** and was executed by the **BlackCat ransomware gang**, using stolen credentials to breach Change Healthcare’s Citrix remote access service.
– No multi-factor authentication was enabled, which contributed to the breach.
– The attackers stole **6 TB of data** and encrypted the company’s computers.

6. **Financial Impact**:
– UnitedHealth reportedly paid a ransom of **$22 million** to recover access to their systems and secure the deletion of stolen data.
– The initial losses from the attack were estimated at **$872 million**, which escalated to an expected **$2.45 billion** for the first nine months of 2024.

7. **Ongoing Threat**:
– Despite the ransom payment, the BlackCat group did not delete the data as promised and instead began leaking some of it, prompting further ransom demands. An entry related to Change Healthcare on the leak site disappeared, indicating potential additional payments.

### Conclusion:
The Change Healthcare ransomware attack has had severe ramifications, affecting millions and incurring substantial financial losses for UnitedHealth. Ongoing threats from the attackers highlight the importance of cybersecurity measures in protecting sensitive healthcare data.

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