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October 28, 2024 at 10:08AM
The commentary discusses the dangers of using end-of-life (EOL) software within organizations, likening it to ignoring a haunted house’s threats. Many companies cling to outdated software due to budget constraints, risking data breaches. It emphasizes the need for audits, communication, and collaboration to effectively manage and eliminate EOL software.
### Meeting Takeaways on EOL Software Issues
1. **Understanding EOL Software**:
– End-of-life (EOL) software is commonly used in organizations, with nearly two-thirds still relying on applications no longer receiving security updates.
– EOL software poses significant security risks, making it essential for businesses to address.
2. **Challenges of Managing EOL Software**:
– **Cost Concerns**: Many organizations hesitate to invest in updated software due to budget constraints, despite the higher potential costs associated with data breaches linked to using outdated systems.
– **Shadow IT Issues**: Employees may unknowingly use EOL software on unmanaged devices, often without IT administrators’ awareness.
3. **Strategies to Mitigate EOL Risks**:
– Conduct a comprehensive audit of all work-related software across the organization, including personal devices.
– Utilize tools such as the API from endoflife.date or agents like osquery to monitor and identify EOL software.
4. **Establish Ownership and Processes**:
– Implement a structured process for EOL remediation, incorporating it into existing patch management and compliance strategies.
– Ensure regular check-ins regarding EOL software status.
5. **Communication and Collaboration**:
– Clear communication with leadership and end users is crucial when transitioning from EOL software to newer alternatives.
– Develop a policy to manage EOL software and educate users on its dangers and how to resolve issues.
– Encourage collaboration across the organization to effectively address EOL software challenges.
6. **Next Steps**:
– Prepare for upcoming EOL transitions (e.g., Windows 10 EOL in 2025) by planning and coordinating with all stakeholders to mitigate resistance and potential disruptions.