December 14, 2023 at 03:43PM
Users of Ubiquiti networking devices have reported seeing other people’s devices and notifications through the company’s UniFi cloud services. Customers experienced receiving notifications and accessing devices belonging to others. Ubiquiti is investigating the issue and engaging with impacted customers. Some users are frustrated with the lack of a public statement regarding the potential security issue.
Based on the provided meeting notes, here are the key takeaways:
1. Users of Ubiquiti networking devices, including routers and security cameras, have reported issues with UniFi cloud services, where they are able to see other people’s devices and notifications.
2. Reports include instances of receiving notifications from someone else’s security camera, accessing devices from another customer’s account, and managing devices that do not belong to them.
3. Ubiquiti is gathering information to investigate the issue and has not issued a public statement yet, but employees are reaching out to impacted customers for more details.
4. Customers are expressing frustration over the lack of a public statement and the potential risk of being able to modify others’ networking configurations.
These takeaways outline the current situation and the company’s response to the reported issues.