February 1, 2024 at 11:10AM
Google has offered a temporary fix for Google Pixel devices affected by the January 2024 Google Play system update, causing issues like app crashes and storage problems. While a more permanent update is in the works, impacted users can perform a complex fix using developer tools, with complaints about the difficulty and delayed response from Google.
Key Takeaways from the Meeting Notes:
1. Google acknowledged issues with the January 2024 Google Play system update affecting various Google Pixel models, causing internal storage access problems, app and camera issues, and more.
2. Google provided a temporary fix on the Pixel support forums to address the storage issue affecting some Pixel phones after the January update.
3. The temporary solution involves using the Android Platform Tools development toolkit and requires several steps, making it somewhat complicated for users who are not familiar with developer tools.
4. Google is working on a permanent fix to be pushed out to all Pixel phones via an update, and it is also addressing the root cause of the system update issue.
5. Users who have not installed the January 2024 Play Services update, especially those with multiple user profiles, are advised to postpone the installation.
6. Some users have expressed dissatisfaction with the complexity of the temporary fix and have already performed a factory reset to resolve the issue.
7. Users requiring further assistance are encouraged to seek help in Google’s support forums.
These takeaways summarize the key points from the meeting notes regarding the issues with the Google Pixel devices and the temporary fix provided by Google.