February 27, 2024 at 07:27AM
U-Haul has informed 67,000 customers of a data breach targeting their personal information, accessed through a system used by U-Haul Dealers and Team Members. The breach occurred in December 2023, and exposed names, dates of birth, and driver’s license numbers, but not financial data. U-Haul is offering free identity protection services and has enhanced security measures.
Based on the meeting notes, the key takeaways are:
– Approximately 67,000 U-Haul customers in the US and Canada have been informed of a data breach compromising their personal information.
– The breach involved unauthorized access to a system used to track reservations and view customer records, leading to exposure of names, dates of birth, and driver’s license numbers.
– U-Haul confirmed that no financial information or payment card data was accessed.
– The company has engaged a cybersecurity firm to conduct an investigation, changed passwords for affected accounts, implemented additional security measures, and is offering free identity protection services to the affected individuals.
– U-Haul faced questions regarding the delay in informing customers, as the breach was determined on December 6, 2023, but customers were only notified more than two months later.