October 17, 2023 at 05:18PM
Kwik Trip has released a statement indicating that it may have experienced a cyberattack that led to disruptions in its IT systems. The company assures customers that no evidence suggests any data was stolen, but encourages them to monitor their credit history and be cautious of suspicious emails. Kwik Trip has not provided further clarity on the incident.
Key takeaways from the meeting notes:
1. Kwik Trip has experienced an ongoing IT outage since October 8th, which has affected their Kwik Rewards program, support systems, phones, and email. They initially referred to it as a “network incident” but a new statement suggests it may have been a cyberattack.
2. Kwik Trip has hired security experts to investigate the incident, but they have not found any evidence of data theft at this point.
3. Customers and employees are frustrated with Kwik Trip’s lack of transparency and are concerned about the security of their data. It is advised for them to monitor their credit history and credit card transactions for potential fraudulent activities.
4. It is important to report any suspicious emails claiming to be from Kwik Trip and not click on any embedded links.
5. BleepingComputer has contacted Kwik Trip for further clarification but has not received a response yet.