Casio keyed up after data loss hits customers in 149 countries

Casio keyed up after data loss hits customers in 149 countries

October 19, 2023 at 03:53PM

Japanese electronics company Casio announced that their ClassPad server was breached, resulting in the theft of a database containing personal information of customers from 149 countries. The data includes names, email addresses, purchasing information, and service usage details. Casio has blocked outside access to the affected databases and is working with a third-party security firm on the investigation. They have reported the incident to law enforcement and will be notifying customers who may have been affected. This breach comes in the wake of several other high-profile data breaches this week.

Meeting Takeaways:

1. Casio, a Japanese electronics giant, experienced a security breach on its ClassPad server.
2. The breach resulted in the theft of a database containing personal information of customers in 149 countries.
3. The compromised data includes customers’ names, email addresses, country of residence, purchasing information, payment method, license code, and service usage information.
4. Credit card information was not compromised as Casio does not retain this information.
5. The breach was discovered on October 11 by an employee who experienced a database failure.
6. The incident was caused by disabled network security settings in the development environment due to an operational error and insufficient operational management.
7. The intruder did not access the ClassPad.net app, which remains available for use.
8. Casio has blocked outside access to the targeted databases in the development environment.
9. Third-party security firm is assisting in the breach investigation and response.
10. Casio has reported the incident to law enforcement, Japan’s Personal Information Protection Commission, and JUAS.
11. All customers potentially affected will be contacted, and inquiries can be made through the provided contact form.
12. Casio’s breach is one of several high-profile data heists disclosed recently, including the leak of stolen data from biotech company 23andMe.

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