Seiko says ransomware attack exposed sensitive customer data

Seiko says ransomware attack exposed sensitive customer data

October 25, 2023 at 12:44PM

Seiko, the Japanese watchmaker, has confirmed a Black Cat ransomware attack that led to a data breach compromising sensitive customer, partner, and personnel information. 60,000 personal data items were compromised across multiple departments. The cybercriminals claimed to have stolen production plans, employee passport scans, and confidential technical schematics of Seiko watches. No credit card information was accessed. Seiko is working with cybersecurity specialists to enhance security and will notify affected individuals individually.

Summary of Meeting Notes:

– Seiko, the Japanese watchmaker, experienced a Black Cat ransomware attack earlier this year, resulting in a data breach.
– Approximately 60,000 personal data items from Seiko’s SGC, SWC, and SII departments were compromised.
– Unauthorized access to one of Seiko’s servers occurred on July 28, 2023, and was reported on August 10, 2023.
– The BlackCat/ALPHV ransomware gang claimed responsibility and disclosed stolen data, including production plans, employee passport scans, new model release plans, lab test results, and technical schematics of Seiko watches.
– It is believed that the attackers purchased network access from an initial access broker.
– Seiko confirmed the leak of customer information, business transaction counterparties’ contact details, employment applicants’ information, and personnel details of current and former employees.
– Credit card information of Seiko Watch customers was not accessed by the cybercriminals.
– Seiko will collaborate with cybersecurity experts to strengthen IT systems and prevent future incidents.
– Affected customers, personnel, and business partners will be individually notified about the breach.

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