November 1, 2023 at 01:49PM
Microsoft has identified a known issue that affects desktop icons on systems with multiple displays when using the Windows Copilot AI-powered digital assistant after installing the KB5031455 October Windows 11 22H2 preview cumulative update. The issue may cause desktop icons to move unexpectedly or have alignment problems. Microsoft is working on a solution and will provide more details in a future update. Additionally, the update may trigger incorrect BitLocker drive encryption errors in certain managed Windows environments, though it does not affect drive encryption or reporting of other device problems. The KB5031455 update also enables new Moment 4 features, fixes various issues, and introduces support for additional file archives. Users can install it through the Windows Update settings.
Key Points from the meeting notes:
1. Windows Copilot AI assistant is causing desktop icons to behave erratically on systems with multiple displays after installing KB5031455 October Windows 11 22H2 preview cumulative update.
2. Windows Copilot might be inaccessible on certain affected devices until a solution is available.
3. Users with multiple monitors may experience issues with desktop icons moving unexpectedly between monitors or other icon alignment issues when trying to use Copilot in Windows (in preview).
4. To prevent this issue, Copilot in Windows (in preview) might not be available on devices with multiple monitors.
5. Microsoft is actively working on a solution for the problem and will provide more details in an upcoming update.
6. Another known issue with the update is triggering incorrect BitLocker drive encryption errors in some managed Windows environments. However, this does not impact drive encryption or reporting of other device problems.
7. KB5031455 is an optional non-security preview update that enables Moment 4 features by default and fixes 22 issues.
8. Highlights of the update include AI-powered Copilot, an overhauled File Explorer, a new Backup app, and a built-in Passkey Manager.
9. The update also adds support for 11 file archives, but support for password-encrypted files is not yet available.
10. Windows users can install KB5031455 by going into Settings, clicking on Windows Update, and then on the ‘Check for Updates’ button. The update is optional, so users will be asked whether they want to install it.