Microsoft fixes Outlook Desktop bug causing slow saving issues

Microsoft fixes Outlook Desktop bug causing slow saving issues

November 12, 2023 at 03:56AM

Microsoft has resolved a bug that was causing delays for Microsoft 365 customers when saving attachments in Outlook Desktop. The bug affected users trying to save attachments to a network share, resulting in prolonged loading times. While a fix has been released for insiders, a temporary fix is available for non-insider customers. Microsoft previously addressed similar bugs affecting Office Suite apps and blocked hyperlinks.

Meeting Takeaways:
1. Microsoft has resolved a known issue causing delays when saving attachments in Outlook Desktop for Microsoft 365 customers.
2. The bug specifically affects Outlook users trying to save attachments to a network share.
3. Users see a “Trying to connect” dialog box, leading to prolonged loading times for the “Save As” dialog.
4. The issue affects Microsoft 365 Apps, particularly in Current Channel Version 2304 and Monthly Enterprise Channel Version 2304.
5. The fix for this issue is currently being rolled out to insiders, starting with building 25991.1000.rs_prerelease.231102-1335.
6. In February, a similar bug affecting Office Suite apps was addressed, which also impacted users saving email attachments to a network share.
7. Redmond provides a temporary fix for customers impacted by this bug who aren’t enrolled in the Insider program.
8. To address the issue, users must revert to an earlier M365 Apps build and disable the WebClient Windows service.
9. Microsoft previously provided a workaround for a bug that blocked Outlook Desktop users from opening hyperlinks with IP addresses or fully qualified domain names (FQDN).
10. Applying the hyperlink temporary fix might increase the attack surface on affected systems, potentially exposing users and their data to attacks.
11. An interim solution was also shared for an issue causing slow starts and app freezes for Outlook for Microsoft 365 customers.

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