December 12, 2023 at 02:17PM
Windows users have reported freezing issues shortly after booting, attributed to a faulty update for Avira’s security software. Many Windows 11 and 10 customers have experienced system freezes, linked to Avira. Affected users found uninstalling Avira in safe mode as the temporary solution, with Microsoft’s Defender Antivirus automatically re-enabled after uninstallation. Avira is investigating and providing a fix for the issue.
Based on the meeting notes, it seems that there has been a widespread issue with Windows users experiencing system freezes, particularly on Windows 11 and Windows 10, which have been linked to a faulty update for Avira’s security software. The freezing occurs shortly after booting, with affected users finding the operating system to become unresponsive approximately 20 seconds after Avira launches. The only remedy some users have found is to uninstall Avira’s software while booting into safe mode.
It appears that some users have encountered difficulties removing Avira completely and have had to resort to using Microsoft’s free Defender Antivirus software after uninstalling Avira. Avira has acknowledged the issue and is currently investigating it, with a fix being deployed on December 11 for most users. However, they have also advised users who did not receive the update to reach out to their support team for further assistance.
Overall, it seems that the issue has been identified by Avira, and a fix has been deployed, but users who continue to experience problems can seek support from Avira.
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