December 19, 2023 at 06:03AM
Mortgage giant Mr. Cooper is notifying 14.7 million individuals about a recent cyberattack that resulted in the theft of personal information. The attack, identified on October 31, led to the compromise of customer data including names, addresses, Social Security numbers, and bank account numbers. Mr. Cooper has taken steps to restore systems and provide identity protection services.
The key takeaways from the meeting notes are:
– Mr. Cooper, a mortgage giant, has announced that 14.7 million individuals had their personal information stolen in a recent cyberattack, with compromised data including names, addresses, dates of birth, phone numbers, Social Security numbers, and bank account numbers.
– The incident was identified on October 31, and certain systems, including those used for processing customer payments, were taken down as a result.
– Between October 30 and November 1, attackers had access to certain systems and exfiltrated files containing customer personal information.
– Approximately 32,000 reverse mortgage customers’ bank account numbers were among the affected files.
– Mr. Cooper has restored the systems that were locked down and is monitoring the dark web for any signs of the stolen data being shared. They have not found evidence of the stolen information being misused but are providing identity protection and credit monitoring services to impacted individuals.
– Mr. Cooper has not provided specific details on the type of cyberattack, but it is suggested that the response to the attack is typical of a ransomware incident. However, no ransomware gang has taken responsibility for the incident as observed to date.