Online museum collections down after cyberattack on service provider

Online museum collections down after cyberattack on service provider

January 2, 2024 at 02:07PM

Gallery Systems, a museum software provider formed in April 2022, suffered a ransomware attack on December 28th, 2023, causing IT outages. Notable clients, including MoMA and the Met, were affected. The company is working to restore systems and data using backups, and is conducting an internal investigation while law enforcement has been notified. BleepingComputer awaits a response from Gallery Systems regarding the cyberattack.

From the meeting notes provided, it is clear that Gallery Systems, a museum software solutions provider, experienced an IT outage due to a ransomware attack on December 28th, 2023. The attack led to the encryption of certain computer systems, prompting the company to take its systems offline to prevent further devices from being affected.

As a result of the attack, some of the company’s services, including the eMuseum online public viewing platform, are currently offline. The company has informed its customers about the attack and assured them that it is working to restore access to the software and data using the last available backup.

Gallery Systems has also notified law enforcement authorities and initiated an internal investigation to determine the impact of the breach. They have pledged to provide updates to their clients as more information becomes available. At present, no major ransomware groups have claimed responsibility for the attack, and Gallery Systems is yet to respond to inquiries from BleepingComputer regarding the cyberattack and its potential impact.

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