Mortgage firm loanDepot cyberattack impacts IT systems, payment portal

Mortgage firm loanDepot cyberattack impacts IT systems, payment portal

January 7, 2024 at 03:37PM

LoanDepot, a leading nonbank mortgage lender in the USA, has been hit by a cyberattack, causing system outages and impacting customer payments and services. The company is actively addressing the incident and advising customers to use its call center for payment assistance. Concerns about data theft and phishing attacks have arisen, prompting caution among customers.

Based on the meeting notes, loanDepot, a U.S. mortgage lender, has suffered a cyberattack that led to the company taking its IT systems offline, affecting online payments against loans and disrupting phone lines. The company has confirmed the cyber incident and is working with law enforcement and forensics experts to investigate. The nature of the attack is not definitively confirmed, but it is suggested that it may be a ransomware attack. Customers are advised to be cautious of potential phishing attacks and identity theft due to the sensitive information held by loanDepot. Additionally, it’s noted that a similar incident occurred with mortgage lending giant Mr. Cooper, which also suffered a cyberattack and later disclosed a data breach.

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