Twilio will ditch its Authy desktop 2FA app in August, goes mobile only

Twilio will ditch its Authy desktop 2FA app in August, goes mobile only

January 8, 2024 at 01:11PM

The Authy desktop apps for Windows, macOS, and Linux will be discontinued in August 2024. Users are advised to switch to the mobile version for two-factor authentication. Twilio, the vendor, plans to focus on higher demand areas. Current users should switch to iOS or Google apps. Other options include 1Password, KeepassXC, and Authenticator. Take caution with the transition process.

Based on the meeting notes, the key takeaways are:

1. The Authy desktop apps for Windows, macOS, and Linux will be discontinued in August 2024, and users are strongly recommended to switch to the mobile version of the 2FA app available on iOS and Google Play.

2. Twilio is sunsetting the desktop app to focus on existing product solutions with increasing demand, and the decision is part of a broader restructuring of the company.

3. Users are advised to enable Authy’s backups feature to synchronize tokens in the desktop client with the mobile app.

4. Applications and platforms using Authy’s API for authentication must inform their customers to switch by August 2024.

5. Twilio has listed alternative desktop apps for 2FA, including 1Password, KeepassXC, Authenticator, Step Two, and Secrets, for users who prefer not to use a mobile device for 2FA.

6. Users are cautioned not to delete their tokens on Authy before disabling 2FA on their accounts to avoid being locked out of their accounts.

7. Users must perform the manual process steps with caution, as a single error could result in losing access to accounts.

These takeaways summarize the key points discussed in the meeting regarding the discontinuation of Authy desktop apps and the recommendations for users.

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