January 26, 2024 at 12:49PM
Microsoft is investigating an extensive outage causing login problems, message delays, and connectivity issues for Teams users. The company attributes the problem to a networking issue and is working on remediation. Users reported various issues including login problems, frozen apps, message delivery problems, and other functionality issues. Microsoft has not disclosed the extent of the impact.
Based on the meeting notes, here are the key takeaways:
– Microsoft is currently investigating an ongoing and widespread outage impacting the users of its Teams communication platform.
– The outage is causing connectivity issues, login problems, message delays, freezing of desktop and mobile Teams apps, and message delivery problems for affected customers.
– A networking issue has been identified as the potential root cause of the outage, and Microsoft is working on performing a failover to remediate the impact.
– Additional information for affected customers can be found under TM710344 in the admin center.
– Other reported issues include chat history not being available, images not displaying in chat, and some users being left in the waiting room after joining Teams meetings.
– Customers on impacted systems are encountering “We’ve run into a server error” messages.
– It is currently unknown how many regions are impacted and if the issues affect both government and commercial customers.
Please let me know if you need further details or analysis on this issue.