January 27, 2024 at 11:28AM
KCATA, a bi-state public transit agency serving Missouri and Kansas, experienced a ransomware attack impacting communication systems. Despite disruption to call centers, bus routes and paratransit services continue to operate normally. The agency is working with cyber professionals to resolve the issue and ensure customer data security. No ransomware groups have claimed responsibility.
Based on the meeting notes, the key takeaways from the KCATA ransomware attack are:
1. The ransomware attack targeted the Kansas City Area Transportation Authority (KCATA) on Tuesday, January 23.
2. The attack impacted all communication systems, causing the disruption of regional RideKC call centers and landline services.
3. Passenger transit operations have not been impacted, and all service, including fixed-route buses and paratransit services, are operating as usual.
4. Alternative phone numbers have been provided for Freedom and Freedom-On-Demand Paratransit customers to schedule trips.
5. KCATA is working with external cyber professionals to restore systems as soon as possible, and their website and transit app are functioning normally.
6. A significant concern is the potential for data theft, including personal and payment details of customers. The agency has not provided information about the exposure of sensitive customer information.
7. As of the current information, no ransomware groups have claimed responsibility for the attack on KCATA.
These takeaways provide a clear summary of the impact of the ransomware attack on KCATA and the agency’s response to the situation.