February 27, 2024 at 11:28AM
Hessen, Germany, faced a ransomware attack, leading to IT shutdowns and disruptions at the consumer advice center. Although communication issues are being mitigated, citizens continue to struggle to reach the center and advocates. The attack also raises concerns of potential data breaches, with ongoing investigations and efforts to restore operations. No ransomware groups have claimed responsibility.
Summary of meeting notes:
– The German state of Hessen experienced a ransomware attack, leading to the shutdown of IT systems and communication disruptions within its consumer advice center.
– The attack occurred on Thursday, February 22, impacting the availability of telephone and email communication channels.
– Efforts are underway, with the assistance of external IT security experts, to restore all communication channels at the impacted advice centers. However, no estimate for a return to normal operations has been provided at this time.
– Concerns about a potential data breach exist, and it is uncertain whether any data was stolen. Hessen authorities stated they will inform affected individuals if a personal data compromise is confirmed.
– Hessen’s consumer center emphasizes its commitment to data protection and has reported the incident to the state’s data protection and IT security offices. A criminal complaint has been filed with the Hessen police.
– At present, no major ransomware operations have claimed responsibility for the attack.