March 4, 2024 at 09:47AM
American Express notified customers of a third-party data breach involving account information, including card numbers, names, and expiration dates. The company stressed that its own systems were not compromised, and it is unclear how many customers were impacted or when the attack occurred. American Express is working with regulatory authorities and advises customers to monitor their accounts for suspicious activity.
Based on the meeting notes, the key takeaways are:
– American Express has reported a data breach where one of its service providers used by their travel services division, American Express Travel Related Services Company, experienced unauthorized access to its system.
– The breach led to hackers accessing customers’ American Express Card account numbers, names, and card expiration data.
– American Express has stated that the breach did not compromise its own systems, and they are providing the notification to customers as a precautionary measure.
– It is unclear how many customers were impacted, what service provider was breached, and when the attack occurred.
– American Express has notified regulatory authorities and impacted customers and is advising customers to review their account statements for the next 12 to 24 months and report any suspicious behavior.
– The company also recommends customers to enable instant notifications via the American Express mobile app to receive notifications about fraud alerts and purchases made.
– If a cardmember’s credit card is used to make fraudulent purchases, American Express has stated that customers would not be responsible for the charges.
– As a precaution, customers whose card information was stolen may want to consider requesting a new card number, as stolen credit cards are commonly sold on cybercrime marketplaces.
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