McDonald’s IT systems outage impacts restaurants worldwide

McDonald's IT systems outage impacts restaurants worldwide

March 15, 2024 at 10:46AM

Global IT outages at McDonald’s have impacted operations, causing some stores to temporarily close across various countries. The outage meant employees couldn’t take orders or process payments. McDonald’s assured that it’s not a cybersecurity event and is working to resolve the issue. Some stores resorted to manual orders and cash payments.

Key meeting takeaways:
– McDonald’s restaurants are experiencing global IT outages, leading to the inability to take orders, process payments, and causing store closure in some cases.
– The outage is impacting McDonald’s locations in multiple countries, including the USA, Japan, Australia, Canada, the Netherlands, Italy, New Zealand, and the UK.
– McDonald’s has issued a public apology for the inconvenience caused and assured that the issue is being resolved.
– The outage is not related to a cybersecurity event.
– McDonald’s Japan has also apologized and announced temporary closures due to point of sale system outages in many stores.
– Employees are reporting on Reddit about the challenges they are facing with processing orders, taking payments, and how some stores are resorting to manual order-taking and cash payments.
– While some stores are still affected, there are indications that some locations are beginning to recover, with point of sale systems slowly returning online.
– BleepingComputer reached out to McDonald’s for further details on the cause of the outages, but a response was not immediately available.

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