Infosec teams must be allowed to fail, argues Gartner

Infosec teams must be allowed to fail, argues Gartner

March 18, 2024 at 03:36AM

Gartner analysts Mixter and Xiu argue that a zero-tolerance approach to failure in information security is unrealistic. They advocate for a focus on effective recovery from cyber attacks, rather than expecting total prevention. They recommend developing recovery plans, prioritizing investments, and addressing mental health among infosec workers. The analysts also suggest acknowledging and learning from incidents to continuously improve cybersecurity efforts.

Key takeaways from the meeting notes include:

1. Information security professionals face unrealistic expectations of zero tolerance for failure, leading to increased pressure and difficulty in effectively responding to cyber attacks.
2. Gartner analysts recommend focusing on the quality of the response to infosec incidents rather than solely striving to prevent them entirely.
3. The need for a shift in mindset to prioritize recovery plans and collaboration with the business to better manage and prioritize investments in incident response capabilities.
4. Suggestions for improving the mental health and well-being of infosec teams, including creating defined shifts, training for CISOs to manage stress, and incorporating mental health debriefs into post-incident assessments.
5. Emphasizing the importance of acknowledging and reporting more incidents as a way to continuously improve and innovate in cyber security practices.

These takeaways highlight the need for a more balanced approach to incident response and a focus on the well-being of infosec professionals.

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