April 3, 2024 at 03:37PM
Omni Hotels & Resorts’ computer systems have been offline since Friday, causing disruptions across their 50+ properties in the US and Canada. The chain-wide outage has affected reservation systems, door locks, and point-of-sale systems, leading to inconveniences for guests and staff. The outage is reminiscent of previous ransomware infections but the company has not confirmed the cause. Meanwhile, Meta’s platforms have also experienced outages.
It seems like Omni Hotels & Resorts has experienced a significant IT outage which has affected their computer systems, phone systems, reservations, room keys, and point-of-sale systems at more than 50 properties across the US and Canada. The outage appears to have begun on Friday and has led to various inconveniences for guests and staff, with reports of the bar still being operational but other systems being down. The Reddit post also mentions stress for both the guests and the staff, and concerns about potential financial losses for the resort chain and loyalty impact.
The situation has drawn parallels to the MGM Resorts ransomware infection and has triggered comparisons to a previous incident. Additionally, it’s mentioned that Meta’s platforms, including WhatsApp, Facebook Messenger, Instagram, and ad tools, were also experiencing an outage at the time of the meeting notes.
Overall, the meeting notes provide a clear summary of the IT outages at Omni Hotels & Resorts and the concurrent issues with Meta’s platforms.