Omni Hotels Says Personal Information Stolen in Ransomware Attack

Omni Hotels Says Personal Information Stolen in Ransomware Attack

April 16, 2024 at 07:42AM

Omni Hotels & Resorts confirmed a cyberattack by the Daixin Team ransomware group, leading to system shutdowns and disruptions across their properties. While sensitive information was not compromised, a subset of customer data may have been. The attack targeted roughly 3.5 million guests, with the ransom demand initially set at $3.5 million. Omni’s operations include 50 hotels and resorts across North America.

Based on the meeting notes, the key takeaways are:

– Hospitality chain Omni Hotels & Resorts suffered a cyberattack on March 29, resulting in a shut down of systems across all properties.
– Omni confirmed that customer information was stolen by the Daixin Team ransomware group, which claimed to have taken records of Omni’s visitors from 2017 onwards.
– The stolen data may include customer names, emails, mailing addresses, and Select Guest Loyalty program information, but not sensitive financial or personal payment details.
– The Daixin Team ransomware group claimed to have stolen the information of roughly 3.5 million Omni guests.
– The ransomware group initially demanded $3.5 million, but dropped the ask to $2 million during negotiations with Omni. It remains unclear whether the hotel chain agreed to the attackers’ demands.
– Omni Hotels & Resorts operates 50 hotels and resorts across North America, featuring more than 23,000 rooms and employing about 14,000 people.

Please let me know if you need any further clarification or information.

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