April 22, 2024 at 11:33AM
Synlab Italia, part of a global network with an annual turnover of $426 million, has suspended all medical diagnostic services following a ransomware attack. The breach has potentially exposed sensitive medical data. While some services are gradually being restored, there is no specific recovery timeline provided. Customers are advised to check the company’s website and social media for updates.
Based on the meeting notes, the key takeaways are:
1. Synlab Italia has suspended all its medical diagnostic and testing services due to a ransomware attack that forced its IT systems offline.
2. The attack has potentially exposed sensitive medical data, leading to a shutdown of computers and a suspension of laboratory analysis and sample collection services.
3. Efforts are underway to gradually reactivate some services, including specialist outpatient visits and physiotherapy, while the company works on ensuring malware is removed from its IT infrastructure and systems are restored from backup.
4. Customers are advised to use phone communication as email services are inactive, and depending on system restoration timelines, new samples might need to be submitted.
5. No specific recovery timeline has been provided, and customers are encouraged to check the company’s website or social media channels for updates.
These are the main points that capture the impact of the cyberattack and the ongoing efforts to address the situation.