April 23, 2024 at 02:59PM
UnitedHealth Group recently experienced cyberattacks compromising customers’ personal data. The company is conducting a data review expected to take several months. Change Healthcare, a subsidiary, was hit by a ransomware attack, leading to payment to perpetrators. The company also suffered another attack resulting in substantial data theft. UnitedHealth Group is making progress in restoring affected systems.
Key takeaways from the meeting notes:
1. UnitedHealth Group suffered two recent cyberattacks, which compromised a large amount of customer data.
2. A data review is ongoing and the analysis is expected to take several months before impacted customers and individuals can be identified and notified.
3. The company did not find personal information such as doctors’ charts or full medical histories among the impacted data examined so far.
4. Change Healthcare, a subsidiary of UnitedHealth Group, was also affected by a ransomware attack and the company decided to pay off the responsible affiliate.
5. The attacks gained the attention of officials in Washington, such as Sen. Gary Peters, who encouraged measures to prevent similar future attacks.
6. UnitedHealth Group experienced another attack by RansomHub, which allegedly stole 4TB of company information, including financial data.
7. Following the investigation, the company reported that many of its affected systems are on their way to being fully operational again, with pre-incident pharmacies able to process claims, medical claims flowing at near-normal levels, and payment processing at 86% of pre-incident levels.
8. The company is in communication with law enforcement and regulators and is providing resources for impacted customers at https://ift.tt/v7jos4N.