April 25, 2024 at 01:29PM
Reddit is experiencing a major outage worldwide, with users encountering “502 Bad Gateway” and “Unknown server error” messages on both the website and mobile app. The company is investigating elevated error rates and issues with its backend, while thousands of users report connection issues. This comes after previous outages in March and April 2023.
From the meeting notes, the key takeaways are:
1. Reddit is currently experiencing a major outage, resulting in users worldwide being unable to access the social network’s websites and mobile apps.
2. Users are encountering “502 Bad Gateway,” “Unknown server error,” and “Error: Choose failed Missing field ‘user_id'” errors when attempting to access the Reddit website and mobile app.
3. Reddit has acknowledged elevated error rates on many frontends and its engineers are investigating the root cause of the ongoing outage.
4. Downdetector.com has recorded thousands of reports of website, mobile app, and server connection issues related to the Reddit outage.
5. While the specific cause of the ongoing issues is yet to be determined, it is speculated that DNS or web server configuration issues may be involved.
6. This outage comes after previous large-scale outages experienced by Reddit, one of which occurred just one year ago and another a month earlier.
These notes capture the most salient points from the meeting and provide clear insight into the current situation with Reddit’s ongoing outage.