Why Using Microsoft Copilot Could Amplify Existing Data Quality and Privacy Issues

Why Using Microsoft Copilot Could Amplify Existing Data Quality and Privacy Issues

April 30, 2024 at 08:22AM

Gartner reports that 55% of organizations are using or testing Generative AI, with Microsoft 365’s Copilot being a popular choice due to its seamless integration and data protection. However, the US Congress has banned its usage, and Gartner advises caution due to potential data security flaws and AI amplifying existing issues. Despite promising productivity gains, careful implementation is essential.

Based on the meeting notes, here are the key takeaways:

1. Microsoft Copilot for Microsoft 365, while offering potential productivity gains, faces significant scrutiny and has been banned by the US Congress due to concerns related to data security and privacy.

2. Analyst firm Gartner has also urged caution regarding the use of Copilot, highlighting potential risks of exposing sensitive data and content internally and externally.

3. The use of Copilot could exacerbate existing data security flaws, potentially amplifying the risks associated with permissions, data labeling practices, and outdated or irrelevant data inputs.

4. Microsoft claims that Copilot users are experiencing productivity gains, but organizations must carefully consider implementing the tool by starting small, establishing an AI usage policy, ensuring data safety and consistency, reviewing existing controls, providing continuous user training, and tracking performance.

5. SecurityWeek’s AI Risk Summit on June 24-25, 2024, offers an opportunity to further explore the risks and considerations associated with AI technologies.

These takeaways can help guide decision-making and planning related to the potential use of Copilot within organizations, taking into account the identified risks and the need for careful implementation and oversight.

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