Crooks crack customer info at tracking device vendor Tile, issue ‘extortion’ demands

Crooks crack customer info at tracking device vendor Tile, issue 'extortion' demands

June 12, 2024 at 09:19PM

Life360, the company behind Tile Bluetooth tracking devices and apps, reported a “criminal extortion attempt” after unauthorized access to customer data. The breach accessed names, addresses, emails, and phone numbers, but not more sensitive info. The CEO’s statement did not reveal ransom amount or whether paid. Law enforcement has been notified, and security measures have been reinforced.

From the meeting notes, I have gathered the following key points:

– Life360, the company behind “Tile” Bluetooth tracking devices, has reported a “criminal extortion attempt” involving the unauthorized access of the Tile customer support platform.
– The attackers claim to have obtained customer data, including names, addresses, email addresses, phone numbers, and Tile device identification numbers.
– CEO Chris Hulls stated that the support platform does not store more sensitive information such as credit card numbers, passwords, login credentials, location data, or government-issued identification numbers.
– The attackers demanded a ransom, but the amount and whether it was paid have not been specified.
– Life360 has reported the incident to law enforcement and is taking additional steps to strengthen its systems.
– It is uncertain what the attackers plan to do with the stolen information, posing a potential reputational risk for Life360, which emphasizes its commitment to keeping families safe online and in the real world.

Additionally, it is noted that Tile and its parent company are facing a lawsuit from stalking victims who allege that the tracking technology has exacerbated the danger posed by ex-partners and others.

Let me know if there is anything else you need from these meeting notes.

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