June 13, 2024 at 02:38PM
Panera Bread, a U.S. food chain with 2,160 cafes in the U.S. and Canada, suffered a data breach in a March ransomware attack. The breach compromised employee personal data, prompting the company to offer affected individuals a year of identity protection services. The attack caused a week-long system outage, with the threat actors responsible yet to be identified.
Key takeaways from the meeting notes:
– Panera Bread reported a data breach after a ransomware attack in March that led to the theft of employees’ sensitive personal information.
– The breach notification letters filed with the Office of California’s Attorney General, revealed that the stolen information included names, Social Security numbers, and potentially other employment-related data.
– Panera Bread has taken measures to contain the breach, hired external cybersecurity experts, and notified law enforcement. Affected employees will be provided with a one-year membership to a cybersecurity service including credit monitoring and identity theft resolution.
– The breach caused a week-long outage, affecting internal IT systems, phones, point of sales system, website, and mobile apps. Employees were unable to access their shift details and had to rely on contacting managers for work schedules. Stores were also unable to process electronic payments and reward program systems were down.
– The nature of the incident and the number of employees impacted has not been publicly disclosed by Panera Bread. The company has not responded to requests for comment regarding the outage and ransomware attack.
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