CDK Global cyberattack impacts thousands of US car dealerships

CDK Global cyberattack impacts thousands of US car dealerships

June 19, 2024 at 01:59PM

Car dealership SaaS provider CDK Global was hit by a cyberattack, leading to its systems shutdown and client disruption. The attack caused concerns about potential data breach and ransomware impact. With no official statement from CDK, there is uncertainty about the extent and duration of the outages and potential data theft.

Meeting Takeaways:

– CDK Global, a software-as-a-service provider for car dealerships, has suffered a cyberattack causing a shutdown of its systems, impacting over 15,000 car dealerships in North America.
– The cyberattack led to the shutdown of CDK’s IT systems, phones, and applications, prompting concerns about potential access to car dealerships’ internal networks via the always-on VPN.
– CDK advised car dealerships to disconnect the always-on VPN as a precaution, and there are concerns about possible administrative privileges used to deploy updates, as well as login issues with the platform.
– The outage has resulted in widespread disruption for car dealerships, affecting the tracking and ordering of car parts, new sales, and financing, leading to operations relying on manual methods and in some cases, sending employees home.
– While it is rumored to be a ransomware attack, this information has not been independently confirmed. If it is indeed a ransomware attack, the outages may persist, and there could be potential data theft and extortion involved.

Overall Impact:
The cyberattack on CDK Global has significantly disrupted operations for thousands of car dealerships, and there are concerns about the potential extent of the attack, including data theft and extortion, if it was indeed a ransomware attack. The ongoing disruption and uncertainties surrounding the situation will likely have far-reaching implications for the affected businesses and customers.

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