June 20, 2024 at 11:38AM
CDK Global, a car dealership SaaS platform, suffered a second breach as they were restoring systems from a prior cyberattack. The breach caused a massive outage in car dealerships’ operations. While attempting to restore services, they were hit again, prompting a shutdown. This impacts car sales and services for both dealerships and customers.
Key takeaways from the meeting notes:
1. CDK Global, a software-as-a-service platform for car dealerships, suffered two cyber breaches this week, causing significant disruptions to their operations and impacting their customers.
2. The first breach on Tuesday led to the shutdown of data centers, IT systems, and login systems, resulting in a massive outage for car dealerships.
3. Although CDK began restoring services, they experienced a second breach late on June 19th, prompting them to once again shut down most of their systems.
4. Customers and car owners have been heavily impacted by the outages, with delays in car purchases, servicing, and parts availability.
5. CDK aims to bring systems back online on Friday, June 21, but concerns have been raised by cybersecurity and IT professionals about the potential risks associated with moving too fast in restoring services.
6. The company is also under scrutiny for not properly investigating the scope of the breach before bringing servers back online, which could lead to further cyberattacks and theft of customer data.
Overall, the breaches have created major challenges for both CDK and its customers, with lingering concerns about the security implications of the restoration process.