June 21, 2024 at 07:02AM
CDK Global has issued a warning to customers about unauthorized calls from bad actors posing as CDK agents. The warning follows cyberattacks that caused system shutdowns, disrupting car dealership operations. CDK has set up automated voice response lines for customer updates, cautioning customers against responding to non-CDK communications. There is no estimated timeframe for system resolution.
Based on the meeting notes, I have summarized that CDK Global has experienced cyber attacks leading to the shutdown of its systems and customer support channels. As a result, the company has issued a warning to its customers about unauthorized actors posing as CDK agents and advised them to be cautious. CDK has set up automated voice response toll-free lines to provide status updates to customers and has cautioned them against responding to any communications from non-CDK employees. The company has disabled certain integration points and advised against performing any DMS tasks at this time. CDK is currently working with third-party experts to assess the impact of the attacks and restore services as soon as possible.
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