Big Tech’s eventual response to my LLM-crasher bug report was dire

Big Tech's eventual response to my LLM-crasher bug report was dire

July 10, 2024 at 03:29AM

Columnist discovered a bug after reporting it in The Register, receiving an influx of emails requesting the bug’s details. Despite brushing off these requests, they engaged with genuine inquiries. After Microsoft initially dismissed the bug, they reopened their investigation. The bug’s impact on AI chatbots remains unclear, highlighting the lack of industry collaboration on bug reporting.

Based on the meeting notes, it seems that the focus was on the discovery of a bug related to a prompt that crashes many AI chatbots. The bug sparked significant interest and a surge in reader emails. It’s evident that there were challenges in handling the inquiries, with requests for the prompt from individuals, including one from a prominent person at a Big Tech company. While there were suspicions and caution exercised, the bug ultimately led to a discovery that certain chatbots had been updated behind the scenes to prevent the prompt from crashing them.

Microsoft’s response raised further questions, and there are concerns about the lack of bug reporting infrastructure from the language model providers, including Microsoft. It’s clear that collaborative efforts and transparency in addressing such bugs are crucial, as the current behind-the-scenes approach leads to uncertainties about whether the bugs have been effectively patched.

The meeting notes indicate a need for more collaborative bug reporting processes and clearer communication from language model providers, such as Microsoft, to ensure that similar bugs are addressed proactively and transparently. These points highlight the potential risks and vulnerabilities posed by relying on behind-the-scenes patches and the importance of learning from past experiences.

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