July 19, 2024 at 05:59AM
A major Microsoft 365 outage in the Central US region on Thursday, caused by an Azure configuration change, affected various apps and services including Microsoft Defender, Teams, and Xbox Live. Microsoft is working on rerouting traffic and identified the issue as a buggy configuration change. Most services are now back, but some users still face problems.
Key takeaways from the meeting notes:
– A major Microsoft 365 outage occurred on Thursday, affecting customers in the Central US region.
– The outage impacted a wide range of services including Microsoft Defender, Intune, Teams, PowerBI, Fabric, OneNote, OneDrive for Business, SharePoint Online, Windows 365, Viva Engage, Microsoft Purview, the Microsoft 365 admin center, and Xbox Live.
– The outage was caused by a buggy configuration change deployed by Azure backend workloads, resulting in service disruptions and connectivity issues.
– Microsoft has been working on rerouting impacted traffic and has confirmed that most affected Microsoft 365 apps and services are now back online. However, some customers are still experiencing problems with services like Microsoft Teams and the admin center.
– This outage is not an isolated incident, as similar severe outages have occurred in January 2023 and July 2022, impacting Xbox Live and Microsoft 365 customers.
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