July 20, 2024 at 12:22PM
Global IT outage caused by CrowdStrike on July 19, 2024, affected various industries, leading to Windows computers malfunctioning. Trend Micro acknowledges the situation and advises vigilance in monitoring non-Windows environments against potential adversary exploitation. They emphasize the need for rapid bug mitigation and software deployment evolution. Trend shares resilience strategies and warns of potential threat activities.
From the meeting notes provided, the key takeaways are:
1. A global IT outage on July 19, 2024, impacted Windows computers across multiple industries due to a defective update from CrowdStrike.
2. Trend Micro emphasizes the importance of monitoring non-Windows environments to avoid potential vulnerabilities exploited by threat actors during recovery efforts.
3. The need for fast bug detection and mitigation in software deployment processes to prevent widespread impact on global customer bases was highlighted.
4. Trend Micro employs resilience strategies such as ring deployment and BSOD monitoring for rapid rollback of affected software builds.
5. Trend Micro warns about potential threat activities post-outage, including phishing emails, technical support scams, and adversarial targeting of non-Windows infrastructure.
6. An example of a technical support scam related to the CrowdStrike incident was reported, directing towards a crypto scam site for a “fix” program with payment options in BTC or ETH.
These takeaways provide a comprehensive understanding of the incident, precautions, and potential threat landscape post-outage.