July 29, 2024 at 09:06AM
Google apologized for an incident that affected its password manager for millions of Windows users, coinciding with Windows administrators mitigating the impact of a faulty CrowdStrike update. The issue, limited to Windows users on the M127 version of Chrome, prevented them from accessing saved passwords. The incident underscores the risks of relying on browser-based password managers.
Key takeaways from the meeting notes:
– Google experienced an issue with its password manager for Windows users, affecting approximately 2 percent of users.
– The glitch was limited to Windows users on the M127 version of the Chrome browser, but the actual number of affected users could be in the millions.
– Google acknowledged the root cause as a change in product behavior without proper feature guard, indicating a faulty update.
– This incident highlights the risks of relying on browser-based password managers, emphasizing the importance of password security and potentially exploring alternative password management options.