August 6, 2024 at 06:12AM
CrowdStrike and Delta Air Lines are at odds over responsibility for damages caused by a global technology outage. Delta’s CEO threatened to sue CrowdStrike for $500 million, but a lawyer for CrowdStrike maintained their liability should be less than $10 million. The U.S. Department of Transportation is investigating why Delta took longer to recover than other airlines.
From the meeting notes, it appears that there is a dispute between cybersecurity software company CrowdStrike and Delta Air Lines regarding the responsibility for damage suffered by Delta after a global technology outage. Delta’s CEO has threatened to sue CrowdStrike for $500 million in lost revenue and extra costs related to thousands of canceled flights, while a lawyer for CrowdStrike believes the company’s liability should be less than $10 million.
The CrowdStrike lawyer questions why other airlines recovered from the outage much more quickly, attributing the delay to Delta’s IT decisions and response to the outage. It’s mentioned that a faulty software update from CrowdStrike disrupted airlines, banks, retailers, and other businesses on July 19, and Delta CEO Ed Bastian raised the threat of a lawsuit on CNBC.
Additionally, it’s noted that the U.S. Department of Transportation is investigating why Delta took longer to recover than other airlines, along with complaints about Delta’s customer service.
The meeting notes also indicated that CrowdStrike faces lawsuits from customers and investors and provided related articles on the topic.
These notes provide a comprehensive overview of the dispute and the wider implications it has.