Users call on Microsoft to update Outlook’s friendly name feature

Users call on Microsoft to update Outlook's friendly name feature

August 6, 2024 at 08:25AM

Users are calling for Microsoft to reconsider the display of sender email addresses in Outlook, as phishing criminals exploit the friendly name feature to mask malicious intent. Despite attracting over 100 votes in Microsoft’s forums, the issue persists, posing a significant security risk. There is a plea for Microsoft to address this concern promptly.

Based on the meeting notes, the key takeaways regarding the issue with sender email addresses in Outlook are:

– Users are concerned about phishing criminals taking advantage of Outlook’s display of sender email addresses, using friendly names to conceal malicious intent.
– The problem has received significant attention, with over 100 votes in Microsoft’s support forums.
– The issue involves Outlook showing the friendly name of the sender rather than the actual email address, leading to potential phishing attacks.
– Users have expressed frustration and concern about the security risk posed by this feature, with calls to disable sender aliases entirely.
– There are concerns about Microsoft’s responsiveness to addressing this well-known security issue, with calls for a practical option to disable the sender alias display.
– Even Microsoft’s resellers acknowledge the issue but express limitations in influencing a change.
– The article author has reached out to Microsoft for comment on any plans to address the problem.

Overall, these meeting notes highlight the urgency and significance of the issue with sender email addresses in Outlook, and the potential impact on both enterprise security and user mental health.

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