August 9, 2024 at 01:59PM
CSC ServiceWorks, a commercial laundry and air vending solutions provider, disclosed a data breach in 2023 after detecting unusual activity on its network. The breach exposed personal information, including full names, contact information, financial details, and health insurance information. The company took measures to secure its systems, notify law enforcement, and provide affected individuals with free credit monitoring.
From the meeting notes, it is clear that CSC ServiceWorks experienced a data breach in 2023, which was discovered on February 4, 2024. The breach exposed the personal information of an undisclosed number of individuals to unknown attackers who accessed the company’s computer systems. The affected data includes a combination of personal information such as full name, date of birth, contact information, government identification, financial information, and health insurance information, as well as limited medical information. In some cases, the personal information of affected individuals’ children was also exposed.
CSC ServiceWorks has taken steps to secure its systems against future attacks and has notified law enforcement agencies of the incident. The company is also working to identify the correct addresses for the affected individuals and is providing them with a free Experian IdentityWorks membership to help detect attempts to misuse their personal information.
Additionally, the company has hired third-party experts to address the situation, conduct an investigation into the unauthorized activity, and further secure its systems. CSC ServiceWorks is also offering free credit monitoring to those affected by the breach. The company has apologized for a security vulnerability that allowed individuals to do their laundry for free and thanked the security researchers who discovered the vulnerability.
CSC ServiceWorks has over 150,000 clients in the United States, Canada, and Europe, with one million machines in use at various locations, including hotels, laundromats, universities, and residential buildings.
As of the meeting, a CSC ServiceWorks spokesperson was unavailable for comment.
These are the main takeaways from the meeting notes regarding the data breach and CSC ServiceWorks’ response to the incident.